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BibTeX ƒ
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Reporting Bugs
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Reporting Bugs in Mac BibTeX
============================
Please send me (<mailto:vince@das.harvard.edu>) details of:
• Machine type (PPC/68k).
• System (7/7.1/7.5/7.5.3/…).
• Circumstances of the bug.
Also please try repeating the bug after restarting your machine with
extensions off (hold down shift during restart). If this resolves your
problem then you have an extension conflict. You'll have to work out which
extension/control panel doesn't like BibTeX and remove it or upgrade to a
newer version.
There are known cosmetic bugs in which the log window is not cleared
correctly, or scrolled back to the top correctly. At least some of these
seem to be inadequacies/'features' of the Powerplant class I'm using,
which is v. annoying. I'll gradually make it work perfectly, but it's
not a high priority. So please only report peculiar bugs in that category.
thanks,
Vince.
Reporting Bugs when command clicking to Alpha
=============================================
If command-clicking switches you to Alpha, but what happened subsequently
seems wrong, do the following: switch to Alpha, hit cmd-Y, hit shift-cmd-Z,
select 'GURLHandler' from the list which appears, switch back to BibTeX,
repeat the problematic cmd-click, switch to Alpha, hit cmd-Y, hit
shift-cmd-D, and mail me the trace-dump which should appear in a new window
at that point. Also copy the errant text out of BibTeX's log window, and
send that to me. If no trace-dump window appears, the problem is on the
BibTeX/Appleevent end of things, and in that case just send me the text
which caused the problems.
-----------------------------
Also (for helpful souls with MacsBug):
If you are dumped into MacsBug, please grab a stack trace. You
can do this by typing:
LOG bibcrashlog
sc6
HOW
STAT
Then send me the file 'bibcrashlog' which will appear on your
desktop. Many thanks; it'll help me to track down and fix the bug.